Privacy Policy

Last updated: May 22, 2025

Infinity Enterprises LLP (“we”, “us”, “our”) built the Scano app (“Service”) as a free application. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Service or visit our website. We respect your privacy and are committed to protecting your personal information in accordance with the Law “On Personal Data” of the Republic of Kazakhstan and applicable data‑protection regulations.

1. Responsible Party

Infinity Enterprises LLP

Nursar-2, 29/4, 1st block

160000, Shymkent, Kazakhstan

2. Data Protection Officer & Security Measures

We have appointed measures and a Data Protection Officer to ensure that your Personal Data is protected against unauthorized or accidental access, alteration, loss, destruction, disclosure, or any other unlawful processing. These measures include organizational policies, technical safeguards, and regular reviews to maintain data security.

3. Scope & Definitions

Personal Data: Any information relating to an identified or identifiable individual.
Log Data: Automatically collected when you use the Service or website (e.g., IP address, device name, operating system version, app configuration, usage timestamps, error logs).
Cookies: Small text files stored on your device by your browser or app to recognize you and remember your preferences.

4. Information We Collect

4.1 Data You Provide Directly

Contact Details: Name, address, email, phone number.
Account Information: User profiles, login credentials.
Payment Data: Bank account or credit‑card details (when you use paid features).
Correspondence: Emails, support requests, feedback.

4.2 Data Collected Automatically

Log Data (see §3).
Usage Analytics: Pages visited, features used, errors encountered.
Device & Connection Information: IP address, browser type, mobile network information.

4.3 Data from Third‑Party Sources

Social Media: Publicly available info from platforms you authorize (e.g., Twitter, Telegram).
Advertising & Analytics Providers: Aggregated or anonymized data from partners (e.g., Google Play Services).
B2B Databases & Marketing Platforms: Contact data from specialized providers (e.g., ZoomInfo, Lusha).

5. Use of Cookies & Similar Technologies

We and our third‑party partners use cookies and similar identifiers to provide, secure, and improve our Service:

Strictly Necessary: Enables core functionality (e.g., authentication, session management).
Performance: Collects anonymized data on site/app usage to monitor traffic and performance.
Functionality: Remembers user preferences (e.g., language, region).
Advertising & Targeting: Tracks interactions to deliver relevant ads on third‑party sites via ad networks.

You can manage or delete cookies at any time via your browser or device settings. Disabling cookies may limit functionality.

6. How We Use Your Data

Service Delivery & Support: Provision, maintenance, and improvement of the Service, including technical support.
Authentication & Security: Identify and verify users, protect against fraud, and ensure Service integrity.
Billing & Payments: Process invoices, refunds, and payments.
Research & Development: Product improvements, feature rollouts, and operational analytics.
Marketing & Communications: Send announcements, promotional materials, and personalized offers (with your consent where required).
Legal & Compliance: Fulfill legal obligations, enforce terms, and cooperate with authorities.

7. Legal Basis for Processing

Contractual Necessity: To perform our obligations under any contract with you.
Legitimate Interests: To improve our Service, ensure safety and security, and conduct internal analytics.
Consent: Where required, we obtain your consent before collecting or processing certain data.
Legal Obligation: To comply with applicable laws, regulations, or legal processes.

8. Data Recipients

8.1. Affiliated Entities: We may share your data with subsidiaries, parent companies, and other affiliates within the Infinity Enterprises LLP group.

8.2. Unaffiliated Service Providers: We engage third parties to perform services on our behalf. These providers are bound to confidentiality and limited-use agreements.

8.3. Legal & Security Authorities: We may disclose data to law enforcement, regulatory bodies, or courts to comply with legal obligations or protect our rights.

8.4. Corporate Transactions: In the event of a merger, acquisition, or sale of assets, Personal Data may be transferred as part of the business transaction, subject to confidentiality obligations.

9. Data Retention

Consent‑based Processing: Until you withdraw consent.
Contractual Processing: For the term of the contract plus any statutory retention periods.
Legitimate Interest: Until your interest in deletion overrides our legitimate interest.
Legal Requirements: Until required by law to delete or anonymize.

10. Your Rights

Access: Obtain confirmation and a copy of your Personal Data.
Rectification: Correct inaccuracies or complete incomplete data.
Erasure: Request deletion or anonymization of your data.
Restriction: Limit the processing of your data.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Receive your data in a structured, machine‑readable format.
Withdraw Consent: At any time, without affecting prior processing.

11. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child under 13 has provided us with personal information, please contact us to have it deleted.

12. Links to Other Sites

Our Service may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the 'Last updated' date and post the new version here. We recommend reviewing this policy regularly to stay informed about our data practices.

14. Contact Us

If you have any questions, concerns, or suggestions about this Privacy Policy, please contact us at:

Email: info@scano.kz
Data Subject Requests: privacy@scano.kz

Version of the Privacy Policy

If our processes change, we adjust the information in this privacy policy.

Status of this privacy policy: May 22, 2025.